You can return any goods you have received within 14 days. This period begins on the date of delivery. You must register the cancellation within these 14 days. You can also exercise your right of withdrawal after assembly and testing.
We will provide you with a DHL return label so that you can return the goods at our expense. Using this label, you can drop the goods off at any DHL station or branch.
As soon as we receive your return request, our team will begin processing it.
Upon receipt of the item, we will check that it was properly packaged and was not damaged in transit.
The refund will be made using the original payment method.
Related to:
Articles in this section
- Can the supplied screws, spacers and washers be combined during installation?
- What should I do if my seat does not appear perfectly aligned after installation?
- Can I install a third-party seat on a Nitro Concepts racing rig?
- Are small alignment adjustments during assembly normal?
- Can the seating position be adjusted after installation?
- Should I fully tighten all screws during assembly right away?
- Are extension cables available for the LED strips?
- Can the IMMERSION Metahaptics be used together with other bass shakers in SimHub?
- Which VESA mounting patterns are supported by the Nitro Concepts Monitor Stand, and do I need an adapter?
- What should I check if my IMMERSION devices are not working as expected?