FAQ

How can I exercise my right of withdrawal? Can I return the product? Am I entitled to a refund?

You can return any goods you have received within 14 days. This period b...

How long does delivery take?

Orders within Germany are usually delivered within three working days. F...

My order was lost or was damaged upon delivery. What should I do now?

We're very sorry to hear that, and we know how annoying it is! Please se...

How do I make a warranty claim?

You can submit your request via the following page: https://www.gamerswa...

Can I order replacement parts for my Nitro Concept gaming chair?

If you would like to order one or more replacement parts for your Nitro ...

Which wheelbases are compatible with the Nitro Concept racing rigs?

MOZA, Fanatec, Logitech, Thrustmaster, CAMMUS, PXN and many more besides...

When will I receive my order?

You will receive a shipping confirmation email from us as soon as your o...

What payment methods are available?

We accept PayPal, VISA, Mastercard, Maestro and Amazon pay in our online...

Where can I buy Nitro Concepts products?

Please take a look at our list of international, trusted resellers where...