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FAQ

Can the supplied screws, spacers and washers be combined during installation?
Yes. Depending on the monitor, seat or accessory being installed, differ...
What should I do if my seat does not appear perfectly aligned after installation?
If the seat appears slightly misaligned, first check that all mounting p...
Can I install a third-party seat on a Nitro Concepts racing rig?
Many aftermarket bucket seats that use standard side-mount dimensions ca...
Are small alignment adjustments during assembly normal?
Yes. Minor positional adjustments during installation are completely nor...
Can the seating position be adjusted after installation?
Yes. When using a Nitro Concepts Seat Slider and Holder S or Bucket Seat...
Should I fully tighten all screws during assembly right away?
No. For the best fit and alignment, it is recommended to leave all screw...
Are extension cables available for the LED strips?
Nitro Concepts does not currently offer extension cables for the LED str...
Can the IMMERSION Metahaptics be used together with other bass shakers in SimHub?
Yes. The IMMERSION Metahaptics can be operated alongside additional bass...
Which VESA mounting patterns are supported by the Nitro Concepts Monitor Stand, and do I need an adapter?
The Nitro Concepts Monitor Stand supports a wide range of common VESA mo...
What should I check if my IMMERSION devices are not working as expected?
Many issues such as connection problems, reduced performance, partial ac...
How many LED Boxes and Wind Boxes do I need for multiple LED strips and fans?
Each LED Box provides two outputs for LED strips, while each Wind Box pr...
Can the Wind Box control fans without SimHub?
No. The Wind Box requires SimHub for fan control and dynamic operation. ...
Can I use my own PWM fans with the Wind Box?
Yes. The Wind Box is designed to work with standard 4-pin PWM fans, allo...
Which games are supported by the IMMERSION Metahaptics?
The IMMERSION Metahaptics work through SimHub and support a wide range o...
Does the Bucket Seat Slider & Holder lock on both sides?
Yes. The Bucket Seat Slider & Holder features a dual-sided locking mecha...
Are the mounting screws for the R300 bucket seat included in the package?
Yes. The mounting screws for the R300 bucket seat are included and are a...
Can I use higher-power PWM fans with the Wind Box?
Yes. The Wind Box supports up to 3 A per fan port, allowing it to operat...
What is the actual length of the LED strips included in the LED Kit?
The LED strips included in the LED Kit each have a length of 108 cm. The...
Can the IMMERSION Metahaptics be used on PlayStation 5?
No. The IMMERSION Metahaptics are exclusively designed for PC use and re...
How do I correctly install the Bucket Seat Slider and Holder Set on the S-Racer?
For a successful installation, it is important to follow a few small but...
What wheelbase torque levels are supported by the E-Racer, S-Racer, and C-Racer?
The E-Racer and S-Racer are designed to support wheelbases with torque l...
Do the Wind Flow fans have different left- and right-side airflow directions?
The IMMERSION Wind Flow fans are not separated into dedicated left- or r...
Can additional side monitors be installed alongside the SM1 monitor?
At the current time, the Nitro Concepts monitor stand does not officiall...
Can the individual actuators of the IMMERSION Metahaptics be configured separately?
Yes. The IMMERSION Metahaptics support individual channel mapping, allow...
Why is only one fan working on the IMMERSION Wind Flow / Wind Box?
If only one fan is operating, the most common cause is insufficient powe...
What is the curvature radius of the Nitro Concepts SM1 monitor?
The Nitro Concepts SM1 monitor features a curvature radius of 1800R.
How are the LED Strips connected when using the LED Kit together with the LED IMMERSION Box?
When using both the LED Kit and the LED IMMERSION Box with the E-Racer, ...
How do I correctly install the IMMERSION Wind Box / Wind Flow?
A detailed step-by-step installation guide for the IMMERSION Wind Box / ...
Is the E-Racer compatible with racing harnesses?
In general, most racing harnesses should be universally compatible with ...
What are the mounting hole spacing measurements of the Seat Slider and Holder S?
The mounting hole spacing measurements of the Seat Slider and Holder S a...